Experience 0 - 1 Years
Location Bangalore
WALK-IN FOR FRESHERS 2007 PASS OUT
Here is the big opportunity you have been waiting for. Please walk-in
with your resume and photograph.
Job Description :
We are recruiting freshers for IT helpdesk / Tech support Voice based
for our Bangalore office.
Job Profile:
- Trouble Shooting in MS Office, Windows OS, Internet explorer, Lotus
Notes / Outlook
- Good understanding of Ticketing and Remote connect tools
- Awareness of PC Hardware Environment, Printers, UNIX.
- Ability to work effectively as a team member
- Ability to handle continuous calls
- Pleasant, professional, and courteous personality
- Excellent verbal and written communication skills
- Ability to diffuse volatile situations when distressed or irate
customers call for support
- Use initiative to find ways of solving incidents. Clear and logical
thought processes are required to identify causes of an incident
- Able to listen to a caller explain the incident, determine the
probable cause, and logically take the caller through a step-by-step
problem determination procedure, using telephone support
- Able to categorize an incident correctly for call tracking and
logging purposes
Pre-requisition:
Qualification: Any graduate / Diploma Full time education.
- Excellent communication skills is mandatory
- Willingness to work in 24 / 7
- Must have minimum of 60% score in 10th,12th,Diploma / Graduation
Walk-in Interview Date : 29th May (Thursday ), Time: 9 AM 5 PM
In case you are unable to come down to our office, please send your
resume, stating 'Graduation passout year' (e.g. BCA 2007) in the
subject line to careers(at)igate.com
Venue:
iGATE Global Solutions Ltd
# 158-162(P) & 165(P) -170(P),
EPIP Phase II,
Whitefield
Bangalore- 560066.
Landmark: Opposite SAP LABS.
Contact persons: Radhika V / Saumya Singh
Contact numbers: 080-41041279 / 4145